FAQs
Here at Cool Cuisine we are always happy to assist.
Got a question? We're ready to help! Don't see your question here - send us an email or give us a call.
01
How do I open a trade account with Cool Cuisine?
You can trade with us immediately, but if you would like to open a Credit Account simply complete and return our Account Form. Once received and approved you are good to go.
02
What is the process for placing an order with Cool Cuisine?
Orders can be placed with our telesales team over the phone, via our user - friendly online platform, or our convenient mobile app.
03
Is there a minimum order requirement at Cool Cuisine?
Subject to your location there is no minimum order value. Whether you need a few essentials or are catering for an event -we are here to help you.
04
What areas do you cover?
We've got you covered - with our reliable and efficient delivery service you'll see our vans in Witney and surrounding locations. Not in our area? No problem! Just get in touch and we'll let you know if we can deliver to you.
05
What payment options are accepted by Cool Cuisine?
Cool Cuisine accept various payment methods, including Cash on Delivery (COD), Secure Online payments, BACS payments or Account upon completion of terms.
06
What are your opening hours?
Our phone lines are open from 8.30 to 15:30 Monday - Friday
We deliver 5 days a week (Monday - Friday)
Our Location
GET IN TOUCH
Call us on 01993 866505
Email us at: info@coolcuisine.co.uk
Unit 5 Bromag Industrial Estate
Minster Lovell
Witney
Oxfordshire
OX29 0SR